Branding with Authenticity to Achieve Massively Increased Market Share

Last night I had the pleasure of meeting Mike Hemingway and listening to his riveting  presentation about ‘The Dove Real Beauty Campaign, The Impact & The Aftermath’.

 

Dove Models Real Beauty

 

Firstly for those of you who don’t know, Mike Hemingway took over the worldwide Unilever Dove business in 2004, leading the team that created the famous Dove “Real Beauty” campaign. This now iconic work led to immediate sales increases, whilst pioneering new concepts in “brand equity innovation” and “new” mass media engagement and communication.

 

Dove Profits

 

In Mike’s opinion mass market advertising is largely dead. It lacks integrity and authenticity which with the rise of social media is increasingly important to consumers. They have opinions, freely express them and expect their brands to engage honestly. A brand can’t merely espouse values anymore, it must be truly authentic.

 

In Mike Hemingway’s opinion, if businesses don’t have real emotion and integrity they don’t deserve to be in business or survive anymore.

 

Dove Real Woman

 

Mike really emphasised Dove’s brand values and challenged more traditional thinking about brands, saying “a brand is an opinion about your category that the consumer must find both personal and important”. “A brand must express emotion and fall in love with its customer”, “treat them with respect, know them intimately, talk to them about what they want to talk about”

 

 

Dove’s mission was to broaden the definition of beauty. In researching their market, Mike and his team discovered some disturbing statistics which has since fueled the foundations for all their brand building and engagement strategies.

 

Dove Real Woman Curves

 

Perhaps unsurprisingly women feel at their least beautiful during or after childbirth, menopause and puberty. However more worryingly the majority of female children, teenagers and women are unhappy with multiple aspects of their bodies all the time

 

Dove Pro Age Diana

 

Every woman has a right to feel beautiful but the stereotypes the beauty industry has fed them for decades has made them feel otherwise in order to sell product. Over the decades, media has distorted and brain washed us to have a very narrow idea of how women should look, to be considered attractive or beautiful e.g. they have to be slim, have beautiful skin, style their hair and makeup a certain way etc.

 

Research found:

• only 2% of women like their appearance

• 68% of women feel worse after reading Cosmo

• a child of 15 will on average see 500 images a day of stereo typical beauty

• 60% of young girls at home using Facebook are hiding because they feel inadequate

but most disturbing and worst of all, 

unhappiness with the body typically starts at the age of 3 !

 

 

With the western notion of beauty, little girls are now future targets before they are barely out of nappies. No wonder such a colossal percentage of young girls are growing up with eating disorders and massive self esteem issues. 

 

Dove Children

 

Whether you are a consumer of Dove products or not, we are all aware of the incredibly powerful images, messages and emotions the brand has evoked. The women used in all the Dove campaigns were real women with real bodies, not size 0 models, and they all fitted within their healthy BMI indexes.

 

Dove Campaign For Real Beauty

 

In engaging with its market Dove has redefined beauty and the beauty imagery used within the public domain. Dove didn’t start something, it gave a voice to a surge of feeling that was already there

 

 

With raised awareness through a combination of print campaigns, videos and viral media, supported by unsolicited PR, Dove successfully created an international storm to government level, which still resonates with as much relevance today.

 

The longevity of the Dove brand campaigns is a testament to Mike and his teams success,  truly experts in branding.

 

How does your brand really engage with its consumers ?

 

Does it stand for something that matters ?

 

Does it have an opinion ?

 

Does it express emotion ?

 

What opinion do your consumers have about your brand ?

 

Get in touch, we’d love to hear your thoughts . . .

 


Surviving & Thriving: Innovating Through Recession to Success

Innovation, that oh-so-elusive yet desirable trait touted as the engine for economic growth by our hackneyed politicians, is actually the life blood of any business but never more so then in our current economic market. 

 

Fresher, smarter thinking is critical in business for ongoing growth and prosperity. Product and service development is a constant, iterative process to respond to competition and market demands.

 

New products, methods and ideas are about constant change which for some can be uncomfortable and stressful while for others it’s the essential variety on which they thrive. 

 

Take the humble egg, largely overlooked and seen as a commodity purchase with generally poor packaging, weak brands and negligible consumer recognition. Clonarn Clover, a small Irish family artisan egg producer has launched a new brand, O’Egg, to market with white eggs in a pink box ! They are the only artisan free range producer of white eggs in Ireland, said to be far superior for lightness in baking, and sold at a higher price to the common brown egg. 

 

O Egg White Eggs Icograda 

 

The O’Egg white eggs are packaged in an unlikely bright pink box, ensuring on shelf impact, targeted at a female consumer. Also the O’Egg brand is supporting “Action Breast Cancer”, with the logo for same prominently displayed on pack which also resonates with their target market. Product, brand, packaging and marketing inventiveness on a modest budget to shake up a sector which has seen very little ingenuity in a quite a while.

 

In this period of economic fluctuation, armed with the immeasurable online resources at our finger tips, we are actually presented with multiple opportunities unlike any generation before.

 

Ebookfling Logo

 

A great online example is EBookFling, a startup that creates a virtual e-book swap, facilitating lending of e-books between consumers using lending features enabled by Kindle and Barnes & Noble Nook. 

 

Ebookfling How To

 

Borrowers upload titles of what they own and can swop with anybody signed up to the service for a temporary swop enabling them to “try before they buy”. Readers get exposure to try new authors without the risk of up front expense and the author gets a type of exposure not previously available. It’s a win:win with a service facilitating more fluid transactions between buyer and seller. 

 

Poopourri

 

Some might say our economy is in the toilet but Poo-Pourri is a fantastic example of entrepreneurship and product innovation. In a little over three years this start up business has grown to a €3 million enterprise. Poo-Pourri is made from a secret mix of essential oils sprayed into the toilet bowl and used to mask the smell in the bathroom before the deed is done, rather then after, like traditional deodorisers. Its far more effective and eco friendly ! Today the range consists of more then 60 products successfully selling in five countries.

 

Poo Pourri Sign

 

It is essential to become a fast discoverer with low cost, swift experimentation, prototyping and piloting, all of which leads to new insights and opportunities. Successful innovation (product or service) requires key ingredients some of which include:

• Ideas which solve important problems for your customer whose needs you must understand intimately

• An ability to get to market quickly before the market changes or your customer needs shift

• A fully integrated branding, design and marketing strategy focussed on your target markets needs

• Knowledge of barriers, adoption cycles and inertia within your target market

• Adequate resources and funding

 

Start with the end in mind. If your solution solves a problem that real customers have, your chances of success are increased. If your innovation is easily adopted by your target customers, based on a thorough understanding of their needs, then you have a much greater chance of success.

 

Country Crest Range

 

Country Crest is another Irish food manufacturer turning the highly competitive ready meal market on its head with innovative packaging and added pack functionality to meet their customers needs with its From the Orient range. A “collectibles” range of complete meal solutions in a NY style deli box, which is very different and distinctive on shelf compared to its competitors (all in trays and carton sleeves), the food is a “grab and go” solution which can be heated in 3 minutes and eaten from the box.

 

When you produce something really successful you can’t afford to slide into complacency. Your competitors are aggressively assessing the market looking for the next big thing or how they can topple you or take a chunk of your market share. Even when you’re on the crest of the wave your business must have a proactive strategy to relentless innovate, develop and search for new opportunities to stay ahead.

 

Most importantly though you have to get noticed to sell your product or service, capture your target markets imagination and create excitement through powerful branding and great design.

 

Do you have a great new innovation ready to bring to market ?

Is there an area of your business or market, tired and overlooked, crying out to be reinvigorated and transformed? 

 

Drop us a line or give us a call.

We’d love to help you make your brand the next big success story.

T: +353 1 8322724

E: [email protected]