Entries by Lorraine Carter

The Impact of Company Brand Culture On Driving Performance and Increasing Sales

Most leaders and employees would view company brand culture as a crucial part of job performance and satisfaction coupled with great customer service, yet for so many brands it remains an elusive concept.   We all know intuitively that a bad company culture produces bad results and there are plenty of statistics to back this […]

Brand Disruption: Be the Disruptor or Be Defeated

Disruption happens. In the world of brands, standing still is not an option. Recent events at Whole Foods Market have reminded us that brands are living entities. While every brand has a different lifespan, as with all living things, youth fades and the peak of health simply cannot last forever — brand disruption, time for […]

7 Ways A Brand Refresh Will Make You More Productive And Increase Sales

It’s often human nature to resist change because persisting with the comfortingly familiar feels ‘safer’. Sadly the marketplace is littered with case studies and examples of once very successful brands now gone forever, often because their leaders didn’t implement the critical changes needed, together with a brand refresh, that were essential to ensuring a successful […]

Personal Branding: We Are All CEOs (Part 2)

In the second of a two-part post, we take a look at identifying your personal brand and maintaining it…and why personal branding no longer important just for celebrities or VIPs anymore.   To reinforce the message of this article Part 1, we reiterate: Everyone has a personal brand, whether they like it or not. To […]

How to Develop Your Brand Tone of Voice to Increase Sales

Bring to mind someone you love and know well. When they announce happy news, how do they do it?   It may be because of their personal brand type they give you the message as they bound into your home, all high-energy and dramatic, practically jumping up and down until you take the bait and […]

Brand Strategy: 6 Tips for Building Your Profit Growth Plan

Up until the 1980’s, Sears dominated the retail niche with its brand strategy. And then Sears was annihilated by Amazon; reduced to a home and appliance goods market, its former splendour in ruins.[1]   Today, in just about every industry, competition is fierce with new challengers and disruptors changing the status quo in every sector.   […]

CEO Brand Leadership: How Vision Drives Brand Growth

In shaping a brand, CEO brand leadership plays a critical role as the visionary behind the brand. Leaders with vision are aspirational; they stretch the imagination and they look to the future. They understand that a vision is not just a statement; it’s a process. It’s alive. It changes as the world presents new opportunities. […]

Use Humour in Branding to Create Strong Emotional Bonds so You Increase Sales

Sorting through all the noise we’re bombarded with in the digital era is certainly a challenge. It’s essential for a brand to avoid getting lost in the daily deluge as customers navigate information overload and a visual avalanche to focus on what’s most relevant. That’s where emotional connections come in, solving a digital age dilemma […]